Hi:

Firstly, we want to apologize for any bad experience and inconvenience this has caused you.

A. If you have already been billed:
If you didn't mean to make the purchase but have already been billed, you can request a refund.

Please note that: only Apple has the authoritative power to terminate an active subscription halfway and, furthermore, to issue a refund to you for the accidental and unintended purchase.

Below is the complete guide on how to cancel your current subscription and request a refund:

1. Open the inbox of your Apple ID email, find the billing notification email sent by Apple detailing the purchase. Take a note of the order ID (this will be later used during the phone call with Apple)
2. Openhttps://support.apple.com/kb/HT2012323. Find and dial Apple's support number for your country or region. (the phone call may last more than 10 minutes)
4. When prompted to choose the subject of your inquiry, select the ones around the line of “iTunes App Store”and “Purchases and Billing”, until you get to an Apple representative.
5. Tell Apple that the purchase was accidental and not intended, and state your request for a refund for it.

B. If you haven't been charged:
If you haven't been charged, please follow the steps below to first check if you have started a free trial or currently have an active subscription, and furthermore, cancel the auto-renewal of it, to avoid unintended costs:

1.Go into your iOS device's "Settings"
2.Tap on "iTunes & App Stores "
3.Tap on your Apple ID at the top
4.Select "View Apple ID "
5.Tap "Subscriptions"
6.Tap to manage the subscription to the app (if there is)
7.Tap "Cancel Trial" or "Cancel Subscription"

Note: Make sure to cancel the auto-renewal of your free trial or active subscription more than 24 hours before the renewal date, otherwise your subscription might renew.
