OPS · WEEKLY REPORT · W47signed-in as m.kovaleva@

WEEKLY OPS REPORT · INTERNAL

Q4 review · ops, eng, support.

Generated automatically every Sunday 23:00 UTC. Click a tile to drill in.

UPTIME · 7d ★ OK
99.94% ↑ 0.02pp vs last week · target 99.9%

OWNER · M. KOVALEVA · OPS LEAD build · 240522.184211 · 22 NOV 2026

KPI · WEEKLYrefreshed 3 min ago

KPI DASHBOARD · W47

Six numbers, every Monday morning.

REQUESTS / SEC ★ OK
4,218 ↑ 12% vs 7d · target ≥ 4,000

KPI · OPS DASHBOARD02 / 24

SERVICES · 1 WARN · 0 CRITpolling every 30s

SERVICES STATUS BOARD

Eight services, all on one page.

	SERVICE	UPTIME 30D	P95	OWNER	LAST INCIDENT	STATUS
	api-gateway	99.98%	28ms	@platform	14 days ago	★ OK

STATUS BOARD · OPS03 / 24

SPRINT 47 · 12 OF 18 DONE3 days left

SPRINT 47 · KANBAN

Where the work is, right now.

▣ BACKLOG 6

backend M

Migrate billing webhook to v2 schema

ops-184 @m.rt

SPRINT 47 · 18 TASKS04 / 24

SPRINT 47 · ON TRACK72% complete

BURNDOWN · SPRINT 47

Remaining story points · day by day.

★ ON TRACK · 23 PTS REMAINING · 3 DAYS LEFT05 / 24

INC-2026-184 · RESOLVED18:42 → 19:14 UTC · 32 MIN

INC-2026-184 · POST-MORTEM

Billing-webhook outage · 22 Nov.

18:42 First alert · 5xx rate > 2% on /webhook/billing Pagerduty fired on api-gateway @on-call SEV-3

★ MTTR 32 MIN · ROOT CAUSE: STALE TOKEN CACHE06 / 24

OWNERSHIP MATRIX · PROJECT ATLASv2 · updated 18 NOV

RACI · PROJECT ATLAS

Who is responsible, who decides, who is told.

R · responsible · A · accountable · C · consulted · I · informed

ACTIVITY	PM	ENG	DESIGN	QA	OPS	LEGAL
Requirements gathering	A	C	C	I	I	—

RACI · PROJECT ATLAS · v207 / 24

ROADMAP · 2027v3 · updated 21 NOV

ROADMAP · 2027

Four quarters, twelve initiatives.

TEAM Q1 · JAN—MAR Q2 · APR—JUN Q3 · JUL—SEP Q4 · OCT—DEC

PLATFORM ▶ Migrate billing-webhook to v2 ★ Multi-region rollout SLO refactor

ROADMAP · 2027 · INTERNAL08 / 24

ORG · OPS DEPT · 28 PEOPLEHEADCOUNT REPORT · Q4

ORG CHART · OPS DEPARTMENT

Twenty-eight people, four teams.

ORG · 28 OF 32 PLANNED · 4 OPEN ROLES09 / 24

OKRs · Q4 202672% on track

OKRs · QUARTER 4

One objective, three key results.

OBJECTIVE · O1

Make every billing webhook delivery audit-traceable, end-to-end.

KR-1 Replay any failed webhook within 5 minutes of receipt

84% · ON TRACK
@r.lansing · platform G

OKRs · Q4 · INTERNAL10 / 24

DECISION LOG · ADR-184 → ADR-191last entry · 18 NOV

DECISION LOG · RECENT ADRs

Eight decisions, since the last review.

ADR	TITLE	DATE	AUTHOR	STATUS
ADR-191	Move to single-region postgres for billing-webhook v2	18 NOV 2026	@r.lansing	ACCEPTED

DECISION LOG · github.com/atlas/adrs11 / 24

RISK REGISTER · 12 OPEN2 HIGH · 5 MED · 5 LOW

RISK REGISTER · OPEN

Twelve open risks, two needing escalation.

ID	RISK	LIKE.	IMPACT	OWNER	SCORE	STATUS
R-184	Single point of failure on the legacy MQ broker	4 / 5	5 / 5	@r.lansing	20	HIGH

RISK REGISTER · OPEN · 12 ITEMS12 / 24

COST · NOV 2026€48,212 · ↓ 4.2% MoM

INFRA COSTS · NOV 2026

Where the €48,212 went last month.

48%

24%

14%

COMPUTE

€23,148

↓ €1.1k vs Oct

SOURCE · AWS COST EXPLORER · GENERATED 22 NOV13 / 24

MEETING · 22 NOV · OPS SYNC8 items · 4 done · 1 overdue

ACTION ITEMS · OPS SYNC

Eight actions, owners assigned.

✓ Draft ADR-191 for billing-webhook v2 migration Discussed in Tuesday standup · attached link in slack @r.lansing due 20 NOV DONE

ACTION ITEMS · MEETING NOTES14 / 24

CHANGELOG · W47v2.4.18 → v2.5.0

CHANGELOG · WEEK 47

What we shipped, what we changed, what we broke.

★ ADDED Webhook replay button on the billing dashboard Operators can now retry any failed delivery directly from the UI. Replay rate-limited at 1/sec per workspace.
v2.5.0 PR · #4218 @r.lansing

CHANGELOG · NOTES.OPS.INTERNAL15 / 24

ROLLOUT · v2.5.0 · DAY 4 OF 7NEXT GATE: 12:00 UTC

ROLLOUT · v2.5.0 · STAGED

Currently rolling out to 25% of traffic.

★ COMPLETE
Canary · 0.1%

internal team, 4 hours, 0 errors
★ COMPLETE
Wave 1 · 5%

24 hours, 1 minor warning
▶ IN PROGRESS
Wave 2 · 25%

2 hours in, p95 stable
PENDING
Wave 3 · 100%

scheduled · 26 NOV 09:00

ROLLOUT · v2.5.0 · STAGED ROLLOUT16 / 24

ON-CALL · NOV 2026generated by oncall-bot

ON-CALL ROTATION · NOV

Four weeks, four pairs.

WEEK 45 3—9 NOV

★ PRIMARY
P. Adelmann

SECONDARY
H. Reuter

2 incidents this week

ON-CALL · OPSGENIE · ROTATION-OPS-PRIMARY17 / 24

QUERY · 22 NOV 18:42184 rows · 0.42s

QUERY RESULT · BILLING DB · READ-ONLY REPLICA

Failed webhooks in the last 24 hours.

-- find failed webhook deliveries, last 24h
SELECT id, workspace_id, attempted_at, http_status, error_class
  FROM webhook_deliveries
  WHERE succeeded = false
    AND attempted_at > now() - interval '24 hours'
  ORDER BY attempted_at DESC
  LIMIT 184;

ID	WORKSPACE	ATTEMPTED AT	STATUS	ERROR
whd_184a02f	ws_4218	18:42:18 UTC	503	UpstreamTimeoutError

QUERY · BILLING-DB-READ · NON-INDEXED18 / 24

VENDORS · 12 ACTIVE€18,420 / mo

VENDOR LIST · EXTERNAL DEPENDENCIES

Twelve vendors. Two up for renewal.

VENDOR	USED FOR	€/mo	RENEWS	OWNER	SLA
Datadog	observability, metrics	€4,820	15 MAR 2027	@p.adelmann	★ 99.9

VENDORS · CONFLUENCE/OPS/VENDORS19 / 24

NOTES · 22 NOV · WEEKLY OPSv1 · m.kovaleva

MEETING NOTES · WEEKLY OPS · 22 NOV

Weekly ops sync · forty-two minutes.

WHEN

Tue 22 NOV · 14:00 — 14:42 UTC

WHERE

Zoom · #ops-weekly

ATTENDEES

★ M. Kovaleva (chair), R. Lansing, P. Adelmann, H. Reuter, M. Halász

FACILITATOR

M. Kovaleva

★ 01 Billing-webhook migration · readiness

ADR-191 accepted. Staged rollout already at 25%, no errors above baseline. Decision: continue to 100% on Friday, with M. Halász on standby for support escalations.

NOTES · NOTES.OPS/WEEKLY/2026-W4720 / 24

SLO REPORT · Q4 · BILLING-WEBHOOKbudget 64% remaining

SLO REPORT · BILLING-WEBHOOK · Q4

Four SLOs, error budget healthy.

AVAILABILITY · 30d ★ MET

TARGET

99.90%

★ CURRENT

99.97%

BUDGET LEFT

78% · 23d left

SLO REPORT · GENERATED 22 NOV21 / 24

BUDGET · Q4 · OPS DEPTspent 71% · 22 days left

BUDGET TRACKER · OPS · Q4

Six lines, one over plan.

Cloud infra · AWS

62% of plan · €14,218 / €23,000
€14,218 €23,000 ★ OK

BUDGET TRACKER · NETSUITE · Q4 202622 / 24

DEPENDENCY MAP · BILLING-WEBHOOK9 deps · 1 warn

DEPENDENCY MAP · BILLING-WEBHOOK

Nine services, one currently degraded.

DEPENDENCY MAP · LIVE23 / 24

END OF REPORTinternal · do not redistribute

REPORT METADATA · INTERNAL ONLY

Disclosures & distribution.

GENERATED
Sun 22 Nov 2026 · 23:04 UTC

by report-gen v4.2 · cron weekly

CONFIDENTIAL · INTERNAL · DO NOT REDISTRIBUTE ★ 24 / 24 · END OF REPORT